Shipping and Delivery:
RAGHAD ALBLAIHED orders can be delivered by:
SMSA for the cities of the Kingdom and DHL for the GCC countries and the rest of the world
You can track your shipment through the official websites of shipping companies.
Shipping and delivery times:
Taking into account the time it takes to prepare the order, the approximate shipping time is:
-Kingdom of Saudi Arabia: 2-4 days
GCC countries and the rest of the world: 6-9 days
Please note that this is an approximate period, taking into account the official weekly holidays, Fridays and Saturdays, and the official holidays in the Kingdom.
You can confirm the shipping time more accurately by contacting customer service on WhatsApp.
Return and Exchange Policy:
We always strive to provide high-quality pieces, using the finest materials and high-end finishing techniques.
To ensure your trust, you can request a return or exchange immediately after receiving your order, and the order will be delivered within 24 hours. The customer must contact customer service via the customer service number. If the customer does not contact us immediately, he will not have the right to request a return. Please note that the value of the travel policy will be deducted from the total amount. We are happy to serve you.
Please note the following return terms and conditions:
- Products are unused and in their original condition.
The product must be accompanied by a purchase invoice.
- Ensure the packaging is safe and do not damage the parts accessories.
The customer bears the return policy fee of 37 riyals.
No returns or exchanges outside the Kingdom of Saudi Arabia
The return and exchange policy applies to products that have not been modified and that are not produced in the customer's special sizes.
We would like to inform you that the after-sales service period only extends for two weeks (14 days) starting from the date you receive the order.
During this period, we are happy to provide you with the necessary support for any inquiries or problems you may encounter with the product.
Please note that after-sales services include:
-Help with modification.
- Providing advice and guidance on the product.
Thank you for your understanding.
If you have any other questions, we will be happy to serve you via our customer service number.
Thank you for your trust.
